Privacy Policy

Cookies In Use on This Site

Cookies and how they Benefit You

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites

Our cookies help us:

  • Make our website work as you’d expect
  • Improve the speed/security of the site
  • Continuously improve our website for you
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass data to advertising networks
  • Pass personally identifiable data to third parties
  • Pay sales commissions

You can learn more about all the cookies we use below

 Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

More about our Cookies

Website Function Cookies

Our own cookies

We use cookies to make our website work including:

  • Making our shopping basket and checkout work

There is no way to prevent these cookies being set other than to not use our site.

Anonymous Visitor Statistics Cookies

We Use:

  • __utma from Google Analytics
  • __utmb from Google Analytics
  • __utmc from Google Analytics
  • __utmz from Google Analytics

 We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called analytics programs also tell us if, on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our’s and a large proportion of the world’s websites as cookies are a standard part of most modern websites

It may be that you concerns around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with anti spyware software.

The cookie information text on this site was derived from content provided by Attacat Internet Marketing http://www.attacat.co.uk/, a marketing agency based in Edinburgh. If you need similar information for your own website you can use their free cookie audit tool.

 

Privacy Policy

Balloon Flight Adventures takes your privacy seriously and we want you to know what we do with any data we might collect and why we do it.

We only hold necessary information about yourself. Any information asked for is used purely by Balloon Flight Adventures to improve our service or for marketing reasons. We do not sell information to third parties.

Information We Collect

When you place an order we collect your name, address, basic demographic information and phone number. We will use this information to process orders and enquiries. If we have trouble processing an order then we use the contact information to get in touch with you.

Communications from Balloon Flight Adventures

We will occasionally communicate with you as follows –

  • Flight reminders
  • Weather updates
  • Products
  • Services
  • Special offers
  • Newsletter
  • Changes to our website

We will use your name and e-mail address or mobile phone number to send such information to you and this may be sent at any time including outside of our normal office hours.

Links

This web site contains links to other sites. Balloon Flight Adventures is not responsible for the privacy practices of other such sites.

We strongly recommend that when you leave our site you read the privacy policy of any linked sites, we can not be held responsible for the privacy policy or information  that external sites may collect.

This privacy statement applies only to information collected by this Web site.

Security

Balloon Flight Adventures takes every precaution to protect your information. When you submit sensitive information via the website your information is protected both on-line and off-line. We comply with PCIDSS which is the credit card company’s security standard. We are registered under and comply with the Data Protection Act.

All our payments are done through Cardsave a secure payment gateway. This means no Card Details are ever held on our system but instead by one of the UK’s most secure card handlers. They process the payment through a SSL (Secure Socket Layer) which is heavily encrypted and constantly updated for your safety. While on a secure page the pad-lock icon will appear this will tell you that you are using a secure connection.

 Enquires / Updating Personal Information

If you wish to receive future information regarding our website’s security and any personal information about you that we hold, or you think we are not following this privacy policy in some way, then please contact us via email at info@balloonflightadventures.co.uk or by post or telephone.